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fix(zammad): handle flat list response from search API #470

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fix(zammad): handle flat list response from search API #470

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15 changes: 10 additions & 5 deletions did/plugins/zammad.py
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Original file line number Diff line number Diff line change
Expand Up @@ -60,11 +60,16 @@ def perform_search(self, query: str) -> dict:
f"Zammad search on {self.url} failed.") from error

def search(self, query: str) -> dict:
result = self.perform_search(query)["assets"]
try:
result = result["Ticket"]
except KeyError:
result = {}
result = self.perform_search(query)
if isinstance(result, list):
# Newer Zammad API returns a flat list of ticket objects
result = {str(ticket["id"]): ticket for ticket in result}
else:
result = result["assets"]
try:
result = result["Ticket"]
except KeyError:
result = {}
log.debug("Result: %s fetched", listed(len(result), "item"))
log.data(pretty(result))
return result
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