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[Bug]: LDAP Sync Button Missing for Administrators #19603
Description
Snipe-IT Version
v8.7.2 build 24589
PHP Version
8.3.6
Composer Version
2.10.2
MySQL/MariaDB version
MySQL 9.7.2
How did you install Snipe-IT?
Docker
Is this a fresh install or an upgrade?
Upgrade
What happened?
It looks like in the latest version, the LDAP Sync button is no longer available for administrators.
It only appears for super admins. Is there a way to give administrators access to this without making them a super admin?
What browsers are you seeing the problem on?
Microsoft Edge
Can you reproduce this on the public demo?
N/A
Do you have full multiple company support enabled?
No
If you have full multiple company support enabled, do you have location scoping to company enabled?
I do not have full multiple company support enabled
Application log output
Browser console output
Common Issues
- I have searched this repo for existing issues related to my issue (including closed issues)
- My APP_URL is set correctly in my .env file (including http or https and no trailing slash)
- I have searched the official Snipe-IT documentation and have checked the Common Issues documentation (where applicable)
- I have run database migrations (where applicable).
- I have attached screenshots and/or videos of the issue (where applicable)
Code of Conduct
- I agree to follow this project's Code of Conduct
Activity
snipe commentedon Sep 1, 2026
That's not really a bug, it was a choice we made. LDAP syncs should really be run on a cron, as they can often time out on larger directories, and with FMCS+location scoping, it gets messy letting users who could be company or location-scoped touch things that cross companies/locations.
PP-JN-RL commentedon Sep 1, 2026
Ok, understood. With that in mind, could we have a least an option within Snipe to have the LDAP sync run on a fixed schedule?
This would make it easier for container deployments without having to make up shell scripts to hook into the container to run it.
snipe commentedon Sep 1, 2026
You own the container, so you always have that option.
You'd want to set up a cron in the container that periodically runs
php artisan snipeit:ldap-sync