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WeHeard SMS

Overview

Heard is a mobile messaging service directing constituent frustrations to the correct representative for the problem. The service synthesizes user concerns with actionable requests, providing a personalized script for a call to the local or state representative.

Goals

  • Educate people on the different positions and responsibilities of their local/state representation
  • Get people comfortable with reaching out to their representatives
  • Increase civic awareness and involvement in local/state policy and politics

What are we doing?

  • A mobile texting service where users send texts describing everyday situations they run into that are systematically broken/running inefficiently
  • The situations are analyzed and the representative or committee that has jurisdiction is identified
  • The user receives back a text summarizing the event and an actionable request, alongside the phone number of the correct office

Why are we doing this?

Only a small minority of people know who their reps are or who to go to with the everyday, mundane challenges they face.

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