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Export: Improve span batch reliability #1313
Description
Is your feature request related to a problem?
We are experiencing failures in exporting span batches due to timeouts, max retries, or shutdowns. This impacts our ability to properly monitor and analyze performance.
Describe the solution you'd like
- Investigate the causes of timeouts and implement fixes.
- Increase the max retry limit if feasible.
- Ensure proper error handling to avoid shutdowns.
Original issue
Sentry Issue: KAAPI-PRODUCTION-24
Failed to export span batch due to timeout, max retries or shutdown.
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[-]Failed to export span batch due to timeout, max retries or shutdown.[/-][+]Export: Improve span batch reliability[/+]AkhileshNegi commentedon Oct 29, 2026
Moved to ProjectTech4DevAI/kaapi-guardrails#177. The failing exporter is the
guardrails-ailibrary's built-in hub telemetry running inside the guardrails service, not kaapi-backend code. Root cause and one-line fix are on the new issue.