docs: add ServiceDesk Plus to the Pro Integrations tool reference#15217
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devGregA wants to merge 1 commit into
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docs: add ServiceDesk Plus to the Pro Integrations tool reference#15217devGregA wants to merge 1 commit into
devGregA wants to merge 1 commit into
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Covers both editions (on-premises technician key and cloud Zoho OAuth with the self-client walkthrough and regional token endpoints), the group-name mapping identifier, priority/status name mappings, and the SDP-specific behaviors (full content sync on update, close-on-delete, mandatory-on-closure caveat). Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
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Maffooch
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blakeaowens
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Summary
Adds ManageEngine ServiceDesk Plus to the Pro Integrations documentation:
integrations.md: lists ServiceDesk Plus among the supported integrations.integrations_toolreference.md: new ServiceDesk Plus section covering both editions — on-premises setup with a technician key, and cloud setup with a Zoho OAuth self-client walkthrough (scope, code exchange curl, regional token endpoints) — plus the support-group mapping identifier, priority/status name mappings, and the SDP-specific behaviors (full content sync on update, close-on-delete, mandatory-on-closure caveat).Documents the feature shipping via DefectDojo-Inc/dojo-pro#1827 and DefectDojo-Inc/go-integrators#180 (Shortcut sc-13651). Note: #15210 and #15215 (PagerDuty/Zendesk docs) touch the same two files; later-merging PRs have a trivial list-line conflict.
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