[error] GlobaLeaks Exception: help needed please

[isAAAc]

Hello,

We regularly encounter this error, which recurs repeatedly and then disappears either on its own or after restarting the globaleaks service.

From what we have been able to investigate and understand, this occurs when ‘certain’ attachments are added to a report,
but it does not happen systematically.

Therefore, we wonder if this might ultimately be a bug in globaleaks.

Can you help us, please?

We are at your disposal if you need any further information.

OS: debian 12.13
globaleaks version: globaleaks 5.0.88 (installed via apt)

error log:

Version: 5.0.88

AttributeError Attribute not found.

Traceback (most recent call last):

 File "/usr/lib/python3/dist-packages/twisted/internet/defer.py", line 190, in maybeDeferred
   result = f(*args, **kwargs)

 File "/usr/lib/python3/dist-packages/globaleaks/handlers/whistleblower/attachment.py", line 76, in post
   return register_ifile_on_db(self.request.tid, self.session.user_id, self.uploaded_file)

AttributeError: 'NoneType' object has no attribute 'user_id'

thx all for your answer ;)

[isAAAc]

maybe should i open a "bug" issue ?

[evilaliv3]

thank you for reporting this @isAAAc

its probably related to an expired session and you can ignore it.

probably it happens if you restart the app while a user is operaging.

i will convert this to a bug issue to do a more careful check.

[isAAAc]

Hello,
any news about this ? (i updated globaleaks since my first post)
the barrage of notifications caused by the problem is rather annoying

Platform: MLA
Host: XXXXXXXXXXXX
Version: 5.0.89

AttributeError Attribute not found.

Traceback (most recent call last):

 File "/usr/lib/python3/dist-packages/twisted/internet/defer.py", line 190, in maybeDeferred
   result = f(*args, **kwargs)

 File "/usr/lib/python3/dist-packages/globaleaks/handlers/whistleblower/attachment.py", line 76, in post
   return register_ifile_on_db(self.request.tid, self.session.user_id, self.uploaded_file)

AttributeError: 'NoneType' object has no attribute 'user_id'

thx for your help

[isAAAc]

related to #4782

[isAAAc]

no more issue since the 2026/06/29

i close