For ASUS VivoBook (Example: X1502ZA) Scenario: Forgot PIN / BitLocker Key / Failed Previous Installation
- This process ERASES ALL DATA on the internal drive
- If BitLocker recovery key is lost, data cannot be recovered
- Follow steps carefully to avoid cleaning the USB by mistake
- USB Flash Drive (8 GB or larger, empty)
- Target laptop (ASUS VivoBook)
- Another working laptop/PC
- Windows 11 ISO (Microsoft)
- Rufus (USB bootloader tool)
👉 https://www.microsoft.com/software-download/windows11
Steps on website:
- Select Windows 11 Disk Image (ISO)
- Choose language
- Download 64-bit ISO
Download:
- Rufus Portable (.exe)
- Insert USB into working PC
- Open Rufus
- Configure Rufus exactly like this:
Device → USB Flash Drive
Boot Selection → Disk or ISO Image
Select → Windows 11 ISO
Partition Scheme → GPT
Target System → UEFI (non-CSM)
File System → NTFS
Cluster Size → Default
-
Click START
-
When prompted:
-
Choose Standard Windows Installation
-
Allow removal of:
- TPM check
- Secure Boot check
- RAM check (recommended)
-
-
Wait until finished
-
Safely eject USB
- Plug USB into ASUS laptop
- Power ON
- Press ESC repeatedly
- Choose Enter BIOS / Setup
Boot Mode → UEFI
CSM → Disabled
Secure Boot → Disabled (temporary)
Fast Boot → Disabled
- Save & Exit
- Power OFF
- USB must be plugged in
- Power ON
- Press ESC repeatedly
- Boot Menu appears
UEFI: USB Partition 1
❌ DO NOT select USB Partition 2 ❌ DO NOT select Legacy / non-UEFI USB
You MUST do this step if:
- Previous Windows installation failed
- Laptop stuck in boot loop
- BitLocker recovery key missing
- Windows setup shows partition errors
- Windows cannot install on disk
✅ If previous install was not perfect, this step is REQUIRED
cleandeletes internal SSD completely- NEVER clean the USB
- Always verify disk by size
At Windows Setup screen:
Shift + F10
diskpart
list disk
Example:
Disk 0 476 GB ← Internal SSD (SELECT THIS)
Disk 1 16 GB ← USB (DO NOT TOUCH)
select disk 0
Confirm:
detail disk
✔ Must show internal SSD ❌ If it shows USB → STOP
clean
✔ Removes:
- Broken Windows installation
- BitLocker lock
- Corrupted partitions
exit
Close Command Prompt.
- Click Install Now
- Skip product key (if asked)
- Choose Windows edition
- Accept license
- Select Custom: Install Windows only
- Choose Unallocated Space
- Click Next
Windows will automatically create:
- EFI System Partition
- MSR Partition
- Primary partition
- Laptop restarts automatically
- REMOVE USB when restart starts
- Let system boot normally
After first boot:
- ❌ Wi-Fi not working
- ❌ Bluetooth missing
- ❌ Touchpad not working
✔ This is normal
- Download Wi-Fi driver from ASUS support site
- Copy to USB
- Install on laptop
- Restart
Settings → Windows Update → Check for updates
✔ Installs remaining drivers automatically
After everything works:
- Enable Secure Boot (optional)
- Save BitLocker recovery key
- Create strong PIN
- Create recovery USB
✔ Always use UEFI + GPT ✔ Always boot USB Partition 1 ✔ Clean disk ONLY if previous install failed ✔ Identify disk by SIZE ✔ Never clean USB ✔ Remove USB after installation starts
list disk
Big size = Internal SSD (CLEAN THIS)
Small size = USB (NEVER CLEAN)
✔ Clean Windows 11 installation ✔ No BitLocker lock ✔ No boot errors ✔ System stable & secure